http://help.forumotion.com/frequently-asked-questions-f5/the-chatbox-t3343.htm
Here's the Complete Guide For Moderators & Members To Know how the chatter works.
Rules Of The Chatbox* No Flooding. Maximum of FOUR consecutive shouts(Writing in Caps) depending on the importance of the message being delivered. (Use Common Sense, and try to minimize the use of caps, please.)
* Write Only In English
• No pornography (linking to or directly posting any media containing nudity or sex)
• No warez/piracy (linking to, requesting or discussion of illegally obtaining copyrighted material)
• No flaming (Antagonistic, slanderous, racist, or sexist comments will not be tolerated)
• No impersonating forum staff, other members.
* Attitude - Please Be friendly and always helpful to other Chatters looking for help. When a member is looking for help(About magick or something else), it is your responsibility as a helpful member to help him out.
If you notice someone doesn't respect these rules above :
Take a screenshot (How To Take A ScreenShot) of the messages that don't respect the rules in the ChatBox and contact a Global Mod by PM :
Title of your message : ChatBox rules not respected
The message itself :
Member : Indicate the username of the member who doesn't respect the rules
Reason : Indicate which rule(s) the member hasn't respected
Screen : Give the link to the screen shot you've taken.
Important : only people with the @ can moderate the Chatbox.